We try to send birthday cards to everyone in our day-to-day lives, but do corporate birthday cards have any value in business? Most of us have a list of close family members we get cards from and try to send cards to. Why? Because it shows that they are in the forefront of our minds […]
Continue readingYour customer churn rate, also known as customer attrition rate, is the rate at which customers cease doing business with you. Churn rate and growth rate are the direct opposites of each other. The churn measures the rate at which you lose customers, and the growth rate refers to the rate at which your business […]
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