Category Archives for Client Relations

How to Use the Power of Persuasion in Your Business Strategies

Dr. Robert B. Cialdini—the groundbreaking expert of influence and persuasion—delves into the power of persuasion and the psychology of why people say ‘yes’ in his acclaimed book ‘Influence: The Psychology of Persuasion.’  He demonstrates how to use these principles in your business to grow and convert. There are six universal principles of influence: reciprocity, commitment […]

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5 Customer Relations Trends For 2022

With more ways to interact with your customers than ever before, it can be challenging to know the best approach to keeping customers happy and retaining valuable clients. Since the COVID-19 pandemic, customers have been looking for stability, reliability, and excellent communication from their favorite businesses. On top of this, customers want companies to be […]

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