What is the Customer Health Score and Why Does it Matter?
A Customer Health Score is a useful metric for businesses of all sizes. Working closely with your customer is not only important, but it also makes it easier to understand how they feel about your goods and services. But what is a Customer Health Score? In its basic sense, it is a method of keeping […]
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7 New Year’s Resolutions for Better Customer Relations
Fostering good customer relations is a crucial aspect of growing any business. If you fail to focus on how you relate to your current customers, you may find that customers choose another business in the future. You may also begin to develop a bad reputation in your industry. While most business owners know the importance […]
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